Onux Technologies provides Proactive support to our clients. And the main ingredients in providing this amazing service is using the advanced technology Network tools. Which provide monitoring, protection, notification and knowledge to maintain it. Click below to learn more.
Network Support Tools
At Onux Technologies we use monitoring software to constantly monitor a computer network for slow or failing components and that notifies the network administrator(via email,SMS or other alarms) in case of outages or other trouble. Network monitoring is part of network management. It allows for software to detect problems unforeseen by technicians and allow them to make repairs before the problems become larger and quite possibly bring the network or device down.
When managing a clients network at Onux Technologies we take pride in maintaining a 99.99% uptime for our clients. That is why using a monitoring software is so important. Providing clients with adequate proactive support without monitoring would not be possible. Monitoring is a crucial tool to providing ProActive Support (PAS). In short it provides network health diagnosis and notification to technicians.
You Need Antivirus Software
One major mistake most companies make is to think that viruses just come from downloading music or streaming movies. Many people think that they can avoid threats by making sure they don't visit certain websites or download certain files. Although this is partially true and may have worked decades ago, but computer viruses have come a long way since then. There are many other factors that can cause viruses.
Computer viruses can make their way onto your computer in a number of ways. You can get them simply from checking your e-mails, from surfing the web, even from putting a USB memory stick into your laptop that may be infected. Every business needs antivirus software on their workstations.
How It Works
Our antivirus provider monitors the internet 24 hours a day, 7 days a week. Every time a new virus is reported – it's indexed, catalogued and added to the software's database. Now your antivirus software is up-to-date and equipped to protect or tackle the new virus should it ever reach your device.
Most antivirus often have three options when faced with a threat on your computer. Good virus protection will give you the option to delete the threat, quarantine it or ignore it. Deleting is almost always the best option, but some viruses make themselves "un-deletable" and quarantining becomes your only option. Your quarantine folder will keep the virus isolated and prevent it from spreading or causing damage to other files. Antivirus can be passive or active – passive requires you to make scheduled or manual virus scans, while active runs in the background; detecting and fighting threats in real-time.
The features you need on your antivirus
We have made a great effort in choosing the appropriate antivirus software for our PAS clients. We are aware that there are also free antivirus options. While these won't cost you money, it also won't protect your computer in the same way that a paid antivirus software will - and it most certainly won't include internet security software.
Onux Technologies PAS plan members can rest reassured that we take many steps to secure the network infrastructure. We provide additional cloud based internet security to provide ProActive protection from threats that antivirus and firewalls may fail to protect. This software also allows us to block out pages from websites that are undesired. This software is great for enterprises with multiple locations, because our software will protect all locations no matter where they are located.
Onux Technologies provides PAS plan members with our proprietary website filtering software. This software allows us to block out pages from websites that are likely to include objectionable advertising, pornographic content, spyware, viruses, and other objectionable content. Website filtering will reduce recreational Internet surfing among employees and secure networks from Web-based threats.
Disaster Recovery / Multiple Backup Utilities
Onux Technologies PAS plan members are also protected in case of a human or natural disaster. We provide members with multi layers of backups to assure data is secure. But we also provide members with backup methods that allow for a rapid recover to get the business up and running fast to prevent huge economic losses.
The Cloud PBX
WHY PROACTIVE SUPPORT?
Because, it isn't smart to wait for things to break, but it is wise to prevent them.
- Network Monitoring
- Antivirus Protection
- Internet Security
- Website Filtering
- Multi-level Backups
- Unlimited Technical Support