The Cloud PBX Flexible Rate Plans

Our flexible plans allow users to mix and match plans by individual extensions. The Cloud PBX enterprise features can be customized to fit the needs of your organization.

International rates will be charged at the current rates published in our International Rates Table.

Cloud PBX Features

There are many features included with cloud PBX. Standard features include: Voicemail, Voicemail to email, IVR Auto Attendant, and parking. You can review all features and customize to suite your business. Some features provide a great corporate image.

• Music On Hold

  Music On Hold is integrated with your system. Standard Edition comes with 2 audio tracks, Professional Edition comes with unlimited number of audio tracks, giving you the ability to play different audio tracks for calls coming into different departments or queues. Use MOH creatively to highlight promotions for new customers, up sell current customers, or calm angry customers calling your customer service team.

• Voicemail: 600hrs

  Your Phone System comes with over 600 hours of voicemail storage, and 3 easy ways to retrieve messages:

  One-touch from your office phone.

  Dial in remotely from any phone.

  Attached to your email as .wav files.

• Auto-Attendant (Interactive Voice Response)

  The most powerful feature its the Auto-Attendant. This feature lets callers "Press 1 for Customer Services" or "Press 2 for Sales." , we can also forward calls off-site, and more.

• Do not disturb

  Do not disturb give you the ability to set you extension to go straight to the Voicemail, in case you have to finish and important report and need peace and quiet.

• Forward

  call forwarding to an internal extension or external number.

• Conference

  You can conference unlimited number of internal participants and as many external participants as you have phone lines.

• Intercomm

  Intercomm or Page all you extensions with simple press a bottom

• Hold

  Your Phone System comes with the hold function on all the phones

• Unlimited Extensions

  Each extension can be customized differently with dozens of options such as:

  Personal inbound number (DID)

  Outbound CallerID

  Privacy settings

  Spell-by-name directory

  Voicemail settings

  Much more!

• Name Directory

  Your system comes preconfigured with a professional "spell-by-last-name" directory. Callers are simply prompted to "spell the first three letters of the party's first or last name" and then automatically connected to the requested extension. Don't want to be in the Name Directory? No problem. We can easily exclude specific extensions.

• Voicemail-to-Email

  Receive your voicemails as emails! Your system comes preconfigured to send each employee an email notifying them of new voicemail messages. Or, users can customize their extension to attach the actual voicemail (as a .wav) to the email. No POP3, SMTP, IMAP, or Exchange configuration required!

• Time Condition

  Time conditions help you to tell your customer when your office is Closed or Open you can also have the option to leave a message if it is an emergency or an important call.

• Ring-All (Blast Group)

  Your system comes with a free Blast Group. A Blast Group takes one inbound call and rings all phones. The first to pick up gets the call. Of course you get to choose which phones go into the Blast Group, and which get to enjoy peace and quiet!

• Parking

  Your system allows unlimited simultaneous parked calls, and when used with HUD (purchased separately), call parking is taken to the next level. HUD gives employees the ability to view calls that are currently parked, tag parked calls with reminder notes, and drag calls between their extension, their on-hold area, and the parking area, also set up timing for the park calls in case you forget to pick it

• Branch Office Support

  Purchase a low cost server for each office, and link your servers to take advantage of the following features:

  Free office-to-office calling via VoIP.

  Call forwarding to any extension in your linked phone system server network.

• HUD® (purchased separately)

  When your system is used with HUD (purchased separately), your entire company has real-time call control. HUD tells you who is on the phone and to whom they are talking. HUD lets you drag-and-drop new or existing calls to someone's extension, their voicemail, your own "on-hold area," or the company-wide "parking area." HUD also has an easy-to-use group permissions system, so you can decide what "rights" to give to an extension. This means the CEO can steal the Janitor's call, but not vice versa!

• Music-on-Hold (Professional)

  Music On Hold (MOH) is integrated with your system. Standard Edition comes with 2 audio tracks, Professional Edition comes with unlimited number of audio tracks, (we will include up to 6 audio tracks) giving you the ability to play different audio tracks for calls coming into different departments or queues. Use MOH creatively to highlight promotions for new customers, up sell current customers, or calm angry customers calling your customer service team.

• Zone Intercomm

  Setup your Intercomm or Page for specific zones on your company and/or branch offices.

• Call Queues

  Setup Queues to manage your customer service better!!!. Each queue comes with a variety of options:

  Personalized audio announcements give your queue that professional sound.

  "Hold Time" announcement frequency customization.

  User/agent priorities for more effective call routing.

  Hold time limits so callers do not remain in your queue for extended periods of time.

  Caller limits for keeping queue call volume to a manageable level.

  Length of time after fielding a call before the same agent is called again.

  And much more!

• Call Monitor_Barge

  When your system is used with HUD (purchased separately,) gives you or your supervisors the ability to actively barge or passively monitor any inbound or outbound call. HUD also comes with an extensive permission system — so you can grant a specific group the ability to barge/monitor another specific group. No barging on the CEO!.

• PIN Set

  PIN Sets are used to manage lists of PINs that can be used to access restricted features such as Outbound Routes.

• Voicemail Blasting

  Want to send a voice message to multiple people? Use our Voicemail Blasting feature to easily build groups of people. Then just dial the number of your group and leave a message. Seconds later everyone in the group gets a new voicemail!

Some feature add-ons may require a additional fee. Contact a sales representative for your particular customization and may incurr additional fees.

Standard PBX Setup ..

What you will get with your initial PBX Setup ...

Onux Technologies provides you with a standard PBX configuration, which includes the following services;

Voicemail: of upto 600 hrs of storage space.

Auto-attendant (Interactive Voice Response): Can organize your calls by department. Allows customers the ability to be routed to the department of their choice. This provides a great company image.

Music on Hold: Allowing you the ability to place callers on hold and callers will hear standard preset music.

Parking Calls: Placing callers in a call que to be answered by different employees. Can be used to transfer calls between extensions.

There are many additional features available with our cloud based PBX that you may use to customize your call flow, providing a more pleasant calling experience for your clients and also providing your organization maximum efficiency and productivity.

You may view all the features within the Feature of Cloud PBX Tab. All additional PBX feature may be added by our representatives. Each additional feature is only a $25.00 one time setup cost per feature.

RENT-A-PHONE option

Onux Technologies makes it easy and inexpensive to move you over to our cloud. Rent a phone is the easy way to setup your Cloud PBX and start changing the corporate image of your company. With rent-a-phone a small monthly rental fee and a one time activation fee will start you getting the phone features your company deserves.

Bring Your Own Device (BYOD)

If you already have existing IP Phones that were with another provider and don't wish to make the same investment, well your in luck. Onux Technologies cloud and IP-PBX services work with most IP Phones manufacturers. We can program all your phones on our systems for a $25.00 programming and activation fee. Depending on your phones most features will be available with your phones. Below are the manufactures that work best with our PBX services.

Grandstream Phones

Grandstream Networks is a leading designer and manufacturer of innovative, affordable, and high quality IP voice and video products for the worldwide broadband telephony market. Our products are fully compatible with the SIP industry standard, field proven with large and rapidly growing deployed base, and have broad interoperability with the majority of 3rd party SIP products on the market today.